FAQ

We are affiliated with other Rainbow offices across the state of Georgia, small parts of neighboring states, and a few sister offices out west. Check out the map to see if we can request coverage for you from one of these offices. When an opportunity this good comes along, you just need to spread the news…now you’re able to spread it just a little bit further!

Please keep in mind when booking demos with other offices, your demo request will be forwarded to that office. All requests will be placed on standby until we receive a confirmation back from the corresponding office.

It is recommended that you have an Authorized Rainbow Service Center inspect your HEPA Neutralizer after two years of use. After five years of use, the HEPA Neutralizer should be replaced (by an Authorized Service Center) to ensure your Rainbow performs its best.

When you believe you have earned a gift, simply, submit a Gift Request Form (located under the gifts section of this website). Once you have received an approval email from our verification department, then you may pick up your gifts at our office, or we can ship them to you, or your earned items can be brought to you by our reps on your next scheduled appointment. WOW – that is easy!

The best “thank you” is a referral from you and you are the most wonderful “walking” bulletin boards – and you are everywhere and not just on the side of the interstate. People believe their friends/relatives rather than a stranger paid to say something on an infomercial. Plus, seeing it in your home, is true, believing. Our advertising budget is spent on you spreading the word and then we get to shower you with amazing gifts and incentives. Approximately, $7,500,000 is distributed to our fans – that is you.

Rexair provides to its independent Authorized Rainbow Distributors a written four (4) year warranty on the Rainbow Cleaning System and attached accessories and a ten (10) year warranty on the vacuum cleaner motor/electronic controller. These warranties do not cover normal wear and tear arising from the usage of products – such as belts, HEPA Neutralizer, etc.

No. Authorized Rainbow Distributors sell the Rainbow Home Cleaning System exclusively through in-home demonstrations. Importantly, only Rainbow products sold by Authorized Rainbow Distributors in the home come with an authorized warranty. Rainbow products purchased through unauthorized channels, including the Internet, are not covered by an authorized warranty. In addition, there is no guarantee that products sold on the Internet are either new or genuine Rainbow Products.

A safe bet is to allow 2 hours for the demo in order to show all the Rainbow can do. However, we have discovered that friends love to talk with one another and it becomes a lot of socializing (which we enjoy). They may also have a lot of questions and perhaps decide to keep the Rainbow.  So, it is best to plan on a time when your friends/family are not rushing out for another planned engagement.  To be on the safe side plan for 2 1/2 – 3 hours.